Teaching Assistant Management Officer
Mô tả công việc
Responsibilities:
• Recruitment & Onboarding: Assist the TA Manager in forecasting headcount needs and planning recruitment drives based on center growth and seasonal demands, oversee screening, coordinate interview schedules, participate in interviewing TA candidates to maintain quality standards
• Performance Management, Reporting & Operations: Assist the TA Manager in tracking, analyzing, and consolidating data to generate weekly, monthly, quarterly, and annual reports regarding TA Turnover Rate, Headcount, and Performance KPIs, monitor TA performance metrics and work with Line Managers to address underperformance, ensure TAs adhere to the TA Handbook, TA Code of Conduct, and company policies, maintain up-to-date administrative records and contracts
• Compensation, Cost Management & Recognition: Calculate overall TA labor costs, including hourly pay, payroll verification, and budget tracking every month, assist the TA Manager in executing TA recognition and incentive schemes tied directly to value metrics
Skill Requirements:
• Language Proficiency: Strong English communication skills (minimum B2+ level / IELTS 6.5+ equivalent), both written and spoken
• Analytical & Data Skills: Excellent proficiency in MS Excel / Google Sheets with a strong ability to read data, identify trends, and generate actionable insights for management
• Numeracy: Strong numerical acumen for cost calculations, budget tracking, and incentive schemes
• Agility & Learning Capability: Fast worker, quick learner, and highly adaptable in a fast-paced environment
• Communication & Interpersonal: Excellent organization, problem-solving, and stakeholder management skills
Required Experience:
• Minimum 1–2 years of experience in the English Learning and Teaching field
Required Education:
• Bachelor's degree in Human Resources or related fields
Benefits:
• Insurances fully provided
• Private insurance will be provided for official staff
• Discount up to 90% English tuition fees for staff and close relatives
• An active, professional, dedicated working environment with experienced managers and friendly colleagues
• Bonding trips and events
• 14 day-off per year along with other benefits according to the company's regulations
